Southafrica
fring iPhone bugs? Here’s the update

It’s been a busy weekend at the fring HQ. We would like to thank you all for your inputs, feedbacks, kind words and bug reports, Keep them coming.

After reading hundreds of mails, here’s a few things I thought we should point out:

1. The annoying “dot in the Email” bug -
So this is now a known bug that prevented some users from registering. We are working on it and will issue a solution ASAP.
In the meantime you have a few options:
- If you’re using gmail you can drop the dot and register as abcd@gmail.com instead of ab.cd@gmail.com - gmail supports this kind of modification to the user name.
- If you’re not using gmail you can leave this field empty and register with no Email address. Please write down your user ID and password since you won’t have an option to retrieve your password at a later stage.

We are already working on a fix to this bug - it should be available on the App Store in the next few days.

2. “Call terminated” on Skype and SIP
In most cases you’ll get this error when trying to make a call to a not recognized number. In order to make a successful call you should enter the number in its international format, for example:

For the US dial +1XXXXXXXX or 001XXXXXXXX
For the UK dial +44XXXXXX or 0044XXXXXXXX

But the best way to make an ‘Out’ call is by choosing a contact from the address book (Apple inc. in this example) –> Choose the type of call (SIP or Skype Out) –> Here you’ll have a chance to edit the number so it will fit the international format –> Click ‘OK’ and you’re done.

Please make sure you’re fully loggen in to Skype when trying to make the call, during the peek time this might take 2-3 min.

I’ll get back to my Emails now, we’ll be back here with more tips and tricks. Keep the feedback coming and thanks for your support.

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Comments
text-to-tv says:

I just wanted to thank you for your hard work and wonderful product. You are the sole reason and also for remote desktop as the reason I got an iPhone 3g in the first place. I’m excited to see your products as they advance. Do you have a donation page I ack support you at? How can I become part of your beta testing network?

I am in Canada!

Kevin says:

Hi I am in canada as well.I am currently using Iphone 2.1 with Fring.When I tried to call my home in Taiwan via fring,it always appears “call terminated” I have followed your instruction by using +886xxxxxxxxx , but it still doesn’t work.Do other people have this kind of question?

Yinka says:

Yes i have the same problem using fring on my iphone. I tried to call Nigeria from the US using the format +234xxxxxxxxxx. I got the “call terminated” message

paddyirishman says:

i had the exact same issue and heres whats up.

im using fring on my ipod touch through voipstunt. when i first installed it all my calls went through fine, but after about 6-8 calls i got the same message “call terminated” before it went through. the reason is because voipstunt only give you a certain number of free calls when you first sign up. once you get this message on your ipod you have to buy 10 euros credit. you can then make any calls including free ones (which wont reduce your credit). its working fine for me know.

Dennis says:

loaded fring on my iphone. set up the connection with fnb. Able to receive calls in fring but everytime I try to make a call it is terminated.

Any ideas?

Thanks

simon says:

Hi Dennis,

Thanx for the feedback. Not to sure why you are getting this bug. Will pass this info on to our tech guys and to the dudes from FNB and see if we can come up with a fix ;-)

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